Case Studies

ijet
iJET International delivers intelligence-driven, integrated risk management solutions that enable multinational organizations to operate globally with confidence. iJET’s end-to-end, tailored solutions integrate world-class threat intelligence, innovative technology, and response services to help organizations avoid threats and mitigate risk.

  • Virtual CTO
  • Technology Assessment
  • Continuous Delivery
  • Modernization
  • Product Management

The Challenge:

iJET, founded in 1999, created the market for Travel Risk Management and developed, at the time, a leading edge SaaS platform for delivering their service to clients around the world. While the platform was awarded 7 patents and was delivering on the promise, the platform was now 10 years old. As iJET set it sights beyond travel risk to facilities and all employees, it became obvious that only performing maintenance and limited add-on enhancements would not support the future vision and growth of the company.

iJet decided to invest in the platform of the future. While some resources were available internally, iJet needed additional skills and knowledge to realize its platform vision. Enter Ten Mile Square.

The Result:

iJET engaged Ten Mile Square to be its technology change agent. Frank Oelschlager assumed the role of Virtual CTO at iJET, taking over the responsibility for all product development. We deployed additional technologists to work alongside members of the iJET team. Key actions included:

Putting in place executive and daily technology working teams to establish clear technical and product priorities and manage the entire technology lifecycle in support of those priorities.
Implementing standard product development processes based on agile mechanics, such as SCRUM, Kanban, and daily standups, which dramatically improved communication, trust, and delivery of new features.
Standardizing on a Cloud-based technology stack for all products to make product development, deployment, and on-going operations less expensive and more reliable.
Creating continuous delivery processes to streamline the development to QA to deployment workflow and make releasing new products and feature upgrades simpler, faster, cheaper, and more reliable.
Managing and transferring knowledge to iJET staff to improve performance and achieve key objectives.
Replacing ourselves with a permanent, world class CTO once the product management, development, and continuous delivery processes were running smoothly and key technology platform issues had been resolved.

By working with Ten Mile Square, iJET has implemented a scalable delivery methodology for its product offerings, enhanced the technology organization, closed new investment from a private equity firm, and regained its leadership position in the market. The Company now rapidly introduces new products and features, has a reliable and scalable Cloud infrastructure, has grown revenues with the addition of blue chip customers, and is expanding operations internationally.