Tag: documentation
Bill Lenoir
Bill Lenoir
21 Nov, 2017

Giving Thanks for Lessons Documented

Just as with Thanksgiving dinner, your business may have tasks that occur on a regular basis, but not often enough for people to remember how to do them. A simple checklist is enough to prevent the heartburn of relearning hard lessons. Keep It Simple The documentation doesn’t have to...
Ryan Van Fleet
Ryan Van Fleet
08 Nov, 2016

6 Out of Scope Ways to Add Value to your Company and Clients

It seems to go without saying that adding value is important. As consultants, we add value through our work; otherwise, our clients wouldn’t hire us. Every day, we try to maximize our delivery according to the Statement of Work (SOW) we have in place and the business needs of our client.  Value...
Bill Lenoir
Bill Lenoir
12 Apr, 2016

Rule Books: A Secret Ingredient for Scaling Companies

Every game has rules – except for Calvinball – so I would bet that most people have at least leafed through a rule book. Game rule books attempt two things: teach you how to play AND serve as a reference during play. Businesses need rule books, too, to support...


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