Author: Bill Lenoir
Bill Lenoir
Bill Lenoir
03 Jul, 2019

Frank Oelschlager Shares a Technical Debt Case Study

Gábor Zöld of Coding Sans has written an excellent piece on technical debt: Technical Debt: Everything You Need To Know, And How To Manage It In it, Frank recounts a particularly harrowing case of how the accretion of short cuts and outmoded practices shut productivity down. “ had...
Bill Lenoir
Bill Lenoir
19 Jun, 2019

The User Experience for Experienced Users

The trouble with experienced users is that they think they know everything. The problem is, they do! They might even know your product better than you do. But then that leads them to make assumptions that can trip them up when they encounter an unusual use case. So while...
Bill Lenoir
Bill Lenoir
29 Mar, 2019

Senior Software Engineer

Overview For a downtown client in the music industry, we have re-architected and rebuilt their core enterprise software platform to support a rapidly growing and evolving business.  The new software platform is a set of cloud-native, federated systems that are highly scalable, accurate, and modular, leveraging both custom-built and...
Bill Lenoir
Bill Lenoir
26 Mar, 2019

A Heuristic Approach to Creating an Effective User Experience

I am frequently asked for advice on how best to implement a user interface, and, unless I’m very familiar with the product and its users, my answer is always, “It depends.” I know that drives people nuts, but I firmly believe that usability and user experience advice given without...
Bill Lenoir
Bill Lenoir
12 Mar, 2019

The Agility of Graph Databases

Graph databases are a technology in which the relationships between data are as important as the data itself. Graphs make feasible social networking, recommendation engines, and any other process where you need to navigate from one thing to another. While there are plenty of technical and business reasons to...
Bill Lenoir
Bill Lenoir
30 Jan, 2018

Minimize the Impact of Change on Your Users

Yes, change is inevitable: New technologies become available while old ones sunset Business context evolves Your product’s users gain experience and new expectations Your product must change in order to stay relevant. However, unless you’re pivoting towards a different user base, you need to be aware of how that...
Bill Lenoir
Bill Lenoir
16 Jan, 2018

The Value of a Technology Assessment

I know what I know if you know what I mean Edie Brickell & New Bohemians We sometimes get pushback when we suggest conducting a Technology Assessment. “I already know where I am, I need you to tell me where to go.” And I get it. You’re really busy...
Bill Lenoir
Bill Lenoir
21 Nov, 2017

Giving Thanks for Lessons Documented

Just as with Thanksgiving dinner, your business may have tasks that occur on a regular basis, but not often enough for people to remember how to do them. A simple checklist is enough to prevent the heartburn of relearning hard lessons. Keep It Simple The documentation doesn’t have to...
Bill Lenoir
Bill Lenoir
09 Mar, 2017

Alden Hart on Being a CTO

SmartCEO named Alden Hart a top CXO in the Washington area and will present him with their Executive Management Award tonight, March 9th, at the National Press Club. They called out his ability to inspire his team, overcome challenges, and building strong relationships. Here he talks about what’s surprising...