Author: Bill Lenoir
Bill Lenoir
Bill Lenoir
19 Sep, 2019

Don’t Reinvent the Wheel

Good Designs Starts with the User As designers, we want to make something unique, something that stands out, catches the eye. It’s what gets us out of bed in the morning. We want to prove to the world how great we are. It can be difficult to design something...
Bill Lenoir
Bill Lenoir
07 Aug, 2019

What You Need to Know about​ UX

In a recent conversation, I was asked about pet peeves at work. As someone who’s been working in the user experience field for 25+ years, long before it was even called UX, I can give you an earful. Similar to UI design, where a single line blurted out at...
Bill Lenoir
Bill Lenoir
17 Jul, 2019

Frank Oelschlager Provides Advice on Getting IT Planning Advice

John Edwards (@TechJohnEdwards) has written an insightful article on where to look for and how to incorporate good advice in your IT planning efforts: Where to Get Trusted IT Planning Advice In it, Frank counsels us to include your IT leadership in this effort: If they’re left out, the...
Bill Lenoir
Bill Lenoir
03 Jul, 2019

Frank Oelschlager Shares a Technical Debt Case Study

Gábor Zöld of Coding Sans has written an excellent piece on technical debt: Technical Debt: Everything You Need To Know, And How To Manage It In it, Frank recounts a particularly harrowing case of how the accretion of short cuts and outmoded practices shut productivity down. “ had...
Bill Lenoir
Bill Lenoir
19 Jun, 2019

The User Experience for Experienced Users

The trouble with experienced users is that they think they know everything. The problem is, they do! They might even know your product better than you do. But then that leads them to make assumptions that can trip them up when they encounter an unusual use case. So while...
Bill Lenoir
Bill Lenoir
29 Mar, 2019

Senior Software Engineer

Overview For a downtown client in the music industry, we have re-architected and rebuilt their core enterprise software platform to support a rapidly growing and evolving business.  The new software platform is a set of cloud-native, federated systems that are highly scalable, accurate, and modular, leveraging both custom-built and...
Bill Lenoir
Bill Lenoir
26 Mar, 2019

A Heuristic Approach to Creating an Effective User Experience

I am frequently asked for advice on how best to implement a user interface, and, unless I’m very familiar with the product and its users, my answer is always, “It depends.” I know that drives people nuts, but I firmly believe that usability and user experience advice given without...
Bill Lenoir
Bill Lenoir
12 Mar, 2019

The Agility of Graph Databases

Graph databases are a technology in which the relationships between data are as important as the data itself. Graphs make feasible social networking, recommendation engines, and any other process where you need to navigate from one thing to another. While there are plenty of technical and business reasons to...
Bill Lenoir
Bill Lenoir
30 Jan, 2018

Minimize the Impact of Change on Your Users

Yes, change is inevitable: New technologies become available while old ones sunset Business context evolves Your product’s users gain experience and new expectations Your product must change in order to stay relevant. However, unless you’re pivoting towards a different user base, you need to be aware of how that...
Bill Lenoir
Bill Lenoir
16 Jan, 2018

The Value of a Technology Assessment

I know what I know if you know what I mean Edie Brickell & New Bohemians We sometimes get pushback when we suggest conducting a Technology Assessment. “I already know where I am, I need you to tell me where to go.” And I get it. You’re really busy...