The Web Vitals Initiative: What You Need to Know
Google’s Web Vitals initiative evaluates each of your pages across three critical metrics to arrive at a UX score, which it then...
Bill Lenoir
How to Build a Domain Model
I have written frequently about what a domain model is and why it’s important to have one. Reading those posts...
What Does it Really Mean to be Intuitive?
The highest praise a user interface can receive is to be called intuitive. The users don’t have to think about...
When Is a User not a User?
Thinking in Terms of Roles rather than Individuals How many times has this happened to you? You’re buying a gift...
Product Owner Nightmares: The Unknown Unknowns
As a product owner, what keeps me up at night is the thought that there are unknown problems lying in...
When Do You Have Enough Requirements?
As a product manager, balancing the priorities of product features with their level of detail is key to shipping the...
Getting Software Right: The Iterative Process in an Agile Environment
At its heart, software development is a hypothesis testing process. Based on your team’s experience and their understanding of the...
Don’t Reinvent the Wheel
Good Designs Starts with the User As designers, we want to make something unique, something that stands out, catches the...
What You Need to Know about
In a recent conversation, I was asked about pet peeves at work. As someone who’s been working in the user...
Frank Oelschlager Provides Advice on Getting IT Planning Advice
John Edwards (@TechJohnEdwards) has written an insightful article on where to look for and how to incorporate good advice in...
Frank Oelschlager Shares a Technical Debt Case Study
Gábor Zöld of Coding Sans has written an excellent piece on technical debt: Technical Debt: Everything You Need To Know,...
The User Experience for Experienced Users
The trouble with experienced users is that they think they know everything. The problem is, they do! They might even...
A Heuristic Approach to Creating an Effective User Experience
I am frequently asked for advice on how best to implement a user interface, and, unless I’m very familiar with...
The Agility of Graph Databases
Graph databases are a technology in which the relationships between data are as important as the data itself. Graphs make...
Minimize the Impact of Change on Your Users
Yes, change is inevitable: New technologies become available while old ones sunset Business context evolves Your product’s users gain experience...
The Value of a Technology Assessment
I know what I know if you know what I mean Edie Brickell & New Bohemians We sometimes get pushback...
Giving Thanks for Lessons Documented
Just as with Thanksgiving dinner, your business may have tasks that occur on a regular basis, but not often enough...
Alden Hart Wins Executive Management Award
SmartCEO has named Ten Mile Square’s Alden Hart as a winner of its Executive Management Award for CXOs. This is...
You say you want a Website… (Part 1)
Well, you know, we all want to change the world. One of the first tasks people tackle when starting a...
Web Accessibility Should Be a Goal for All Sites
For many businesses, web accessibility is viewed as more of a hassle or statutory requirement than a good business practice....