Tag: Usability
Bill Lenoir
Bill Lenoir
19 Jun, 2019

The User Experience for Experienced Users

The trouble with experienced users is that they think they know everything. The problem is, they do! They might even know your product better than you do. But then that leads them to make assumptions that can trip them up when they encounter an unusual use case. So while...
Bill Lenoir
Bill Lenoir
30 Jan, 2018

Minimize the Impact of Change on Your Users

Yes, change is inevitable: New technologies become available while old ones sunset Business context evolves Your product’s users gain experience and new expectations Your product must change in order to stay relevant. However, unless you’re pivoting towards a different user base, you need to be aware of how that...
Bill Lenoir
Bill Lenoir
10 Sep, 2015

UI, Usability and UX: The Square Milk Jug Edition

Any confident product designer has a ready answer to this simple question:  What’s the biggest impediment to designing a perfect product?  The answer: The lack of time and scarcity of resources Therefore, given those constraints, good product designers prioritize their efforts. This often means setting aside the most obvious...