Tag: User Interface
Bill Lenoir
Bill Lenoir
19 Jun, 2019

The User Experience for Experienced Users

The trouble with experienced users is that they think they know everything. The problem is, they do! They might even know your product better than you do. But then that leads them to make assumptions that can trip them up when they encounter an unusual use case. So while...
Bill Lenoir
Bill Lenoir
12 Apr, 2016

Rule Books: A Secret Ingredient for Scaling Companies

Every game has rules – except for Calvinball – so I would bet that most people have at least leafed through a rule book. Game rule books attempt two things: teach you how to play AND serve as a reference during play. Businesses need rule books, too, to support...